Sterling Background Check Review – What Makes Sterling Background Check Great and Where Sterling Background Check Falls Short

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Sterling is a background verify firm specializing in prison historical past checks, id verifications, and drug and well being screenings. Completing greater than 95 million background checks yearly, Sterling ensures you could construct a basis of belief and security amongst your staff in any trade with its general accuracy.

Sterling presents a complete background verify answer for companies of any measurement and promptly delivers the outcomes you want.

Sterling Compared

Although Sterling didn’t make it onto our prime checklist, it nonetheless presents intensive background verify options that cater to small and medium-sized companies. With that mentioned, one of the best background verify firm for most individuals is Intelius as a result of it has the performance for limitless background checks with out an extreme worth level. Sign up today and start a five-day unlimited trial for just $1.99

Want to learn extra concerning the prime finest background verify firms? We reviewed dozens of choices and narrowed it all the way down to the highest 5. If you wish to scope out your entire choices, see all of our top picks here.

  • Intelius — Best for limitless background checks
  • GoodHire — Best for versatile pricing and intermittent use
  • B&B Reporting — Best for next-day background verify outcomes
  • Accurate — Most reasonably priced background checks for small companies
  • Verifirst — Best background verify service for property administration firms

About Sterling

Even although Sterling didn’t make it onto our prime checklist, that doesn’t imply it’s a poor product. Sterling presents an in depth answer for normal screenings that make it simpler so that you can rent quicker and extra effectively. 

Sterling’s complete suite of merchandise consists of normal screenings, drug and well being screenings, monetary and enterprise stories, id verification, normal workforce monitoring, and onboarding. 

Sterling Health and Stability

Sterling was based in 1975 and is at the moment headquartered in New York as a publicly traded firm. While there isn’t a lot accessible info on Sterling’s buyers, it’s public data that Sterling has raised a complete of $377.8 million as of 2022. 

Today, Sterling employs greater than 5,000 folks throughout the United States. With a 3.6-star score on Glassdoor, many staff discovered that Sterling is an inclusive place to work, particularly since 2020 when Sterling launched a number of applications and initiatives for girls working in expertise and assist for LGBTQIA+ staff. 

Sterling Pricing

Sterling doesn’t at the moment disclose pricing on its web site, however after intensive analysis, we discovered just a few worthwhile sources that permit us higher perceive how Sterling costs its merchandise.

Sterling Pricing Structure

From the analysis we performed, Sterling’s pricing packages are based mostly on the extensiveness of the background verify and are structured as a one-off fee. The one-off pricing construction ensures you gained’t must pay for a service you don’t want. 

Although Sterling doesn’t disclose pricing on its web site, it nonetheless offers you the choice to submit a type and request a quote without spending a dime. 

Sterling Pricing Comparison

After intensive analysis, we discovered that Sterling’s pricing supposedly begins at $9.95 per verify for small enterprise customers who will solely conduct lower than 100 background checks per 12 months. However, if you would like a extra complete background verify that features prison data and social safety numbers, you’ll have to fork out $29.95 per verify and $59.95 for federal stories. Unfortunately, that’s as a lot as we’ve gathered about Sterling’s pricing, so you’ll have to request a quote for extra transparency. 

Based on the data we discovered, Sterling’s pricing for essentially the most complete service is just like most background verify firms in the marketplace right now. For instance, GoodHire begins at $29.99 per verify, which is near Intelius, beginning at $29.95 for a month-to-month membership. 

The solely different background verify firm that provides cheaper companies is Accurate, which begins at $9.95 for a easy motorized vehicle report and license verification. 

Sterling Trials and Guarantees

Sterling doesn’t at the moment provide any free ceaselessly plans or free trials. However, Sterling ensures that it’s going to present a quick service, because it usually completes 60% of its background checks inside quarter-hour. 

Sterling Background Check Company Review

Compared to different background verify firms, Sterling stands out for its complete suite of merchandise and versatile integrations that may additional improve the answer. You may benefit from Sterling if you’re on the lookout for optimized screenings and id verifications for essentially the most correct background checks. 

Sterling can assist small to mid-sized companies in any trade rent with confidence and belief. To learn extra about Sterling’s rivals and how they stack up towards one another, take a look at our top picks for background check companies

What Makes Sterling Background Check Company Great

Screenshot from Sterling "Learn More" webpage showing background checks and criminal searches statistics
Sterling gives complete background verify companies regardless of the trade.
  • Extensive prison background checks: Sterling is likely one of the solely background verify firms in the marketplace right now that provides such intensive screenings and id verifications. Sterling presents a variety of checks, together with a country-level prison verify, an OFAC terrorist watchlist verify, and fraud and abuse checks to satisfy the wants of state and federal hiring laws. 
  • Flexible integrations: Whether you want extra assist simplifying your recruiting, monitoring, and monitoring course of, Sterling presents a good vary of versatile integrations that may enhance your general workflow. Sterling works with 9 integration companions, together with Workday, iCIMS, Oracle, SAP SuccessFactors, UKG, Greenhouse, Jobvite, Bullhorn, and Ceridian. Sterling has partnered with these manufacturers to make it simpler to create a extra complete workflow with out the surplus worth level. 
  • Powerful prison locator instruments: Sterling has three prison locator instruments that assist present a simpler background verify, together with a social safety quantity hint and prison screenings via the Enhanced Nationwide Criminal Database (ENCD) and Locator Select. Sterling’s social safety quantity hint identifies the candidate’s tackle historical past and reveals any aliases, nicknames, or maiden names. On the opposite hand, the ENCD and Locator Select question 1000’s of jurisdictions and search state, county, and corrections data. 
  • A complete suite of companies: Not solely does Sterling present intensive prison checks, together with county courtroom searches, prolonged international sanction searches, and prison exercise monitoring—but it surely additionally has a complete suite of companies for normal screenings, well being screenings, and enterprise stories. With Sterling, you’ll be able to verify civil courtroom data, motorized vehicle data, social media searches, well being and vaccine testing, credit score stories, govt investigations, and bankruptcies. 
  • Reporting and analytics performance: Sterling offers you a 360-degree view of all of your present applications and gives actionable insights that will help you higher handle, streamline, and optimize your processes. Sterling’s analytics hub is quick, correct, and interactive and presents a self-service operate, which permits customers to obtain total dashboards with corresponding knowledge. Sterling’s reporting system is great as a result of it permits customers to prepare, filter, and discover their knowledge with out the necessity to manually course of it. 

Where Sterling Background Check Company Falls Short

Screenshot of Sterling criminal background check webpage with list of how you can achieve more with Sterling
Sterling presents prison background checks powered by automation.
  • Concerning Better Business Bureau critiques: Unfortunately, whereas Sterling presents highly effective background verify options, we discovered some regarding consumer critiques on the Better Business Bureau web site. In reality, Sterling has a 1.06-star score, and with a mean of 82 buyer critiques, this doesn’t put Sterling in a great mild. The bulk of the critiques concerned staff initiating a background verify and by no means receiving a report, that means that some staff had missed job alternatives or their begin date was pushed again as a result of Sterling’s turnaround occasions had been extremely gradual.
  • Unresponsive customer support: After trying via dozens of critiques on a number of evaluation websites, the commonest grievance concerned Sterling’s customer support and how unresponsive and non-existent it was. One reviewer claimed that every one the responses they obtained had been from automated robots. Another reviewer mentioned that Sterling’s customer support representatives wouldn’t consider that there was a problem till they despatched proof, and most points would undergo a number of representatives, with every particular person telling a distinct story and not with the ability to resolve the problem in any respect. 
  • No free trial: Some background verify firms can provide free trials or free variations with restricted performance so that you can take a look at out the service first. Unfortunately, Sterling doesn’t provide a free trial or free model, so you have to to purchase the service at full worth with out understanding its suitability to your particular wants. 

Sterling Background Check Company Compared

While Sterling gives a robust service with intensive background checks and versatile integrations, one of the best background verify firm is Intelius due to its limitless background verify performance. 

  • Intelius — Best for limitless background checks
  • GoodHire — Best for versatile pricing and intermittent use
  • B&B Reporting — Best for next-day background verify outcomes
  • Accurate — Most reasonably priced background checks for small companies
  • Verifirst — Best background verify service for property administration firms

Final Verdict

Sterling is a good background verify firm that provides a complete suite of companies, from normal screenings to international prison checks. With versatile integrations and highly effective prison locator instruments, Sterling can assist you construct a basis of belief and security in your office. 

With greater than 40 years within the trade and with 5,000 folks employed throughout the United States, Sterling is a dependable firm that goals to offer correct screenings and prison checks for employers, which is why we might advocate Sterling to companies of any measurement.  

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